6000 Singleton Rd, Suite 315, Norcross, Georgia, 30093
Vital Smiles is a high-volume practice that receives mixed reviews. While some parents appreciate the friendly staff and the care their children receive, there are frequent, serious complaints about long wait times, poor communication, and billing issues. It is a practice where the experience can be very inconsistent, and parents are advised to be prepared for potential delays.
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Book the earliest appointment of the day to minimize wait times, as the office tends to get backed up.
✓ What Works Well
✗ Areas to Improve
The staff is friendly, but the wait is ridiculous.
They are great with my kids, but communication is poor.
Be prepared to spend a long time waiting.