8140 Norton Pkwy, Suite 230, Mentor, Ohio, 44060
The practice is generally well-regarded for its medical expertise, with many patients praising the doctors' thoroughness and care. However, there are consistent complaints about the phone system, long wait times, and occasional administrative issues. Despite these frustrations, the quality of care keeps patients returning.
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If you have an urgent concern, try to arrive early or use the patient portal, as the phone system is often overwhelmed.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office is poorly run.
Very thorough and professional care.
Wait times can be hours long.