Viva Toyota Service
780 S Valley Dr, Las Cruces, New Mexico, 88005
Customers are split on their experience at this dealership. Many praise the friendly staff and efficient routine maintenance, while others report long wait times and poor communication regarding repairs. Some users feel the pricing is high and have had issues with follow-up on missing parts. Overall, it seems like a hit-or-miss spot depending on the specific service advisor.
We analyze 71 public reviews for Viva Toyota Service using our data models and filter out spam to highlight only authentic feedback.
Always confirm the exact parts being installed before leaving the service desk.
✓ What Works Well
- Clean waiting area
- Friendly sales staff
- Efficient routine service
✗ Areas to Improve
- Long wait times
- Poor communication
- High labor rates
- Why is the labor rate so high?
- Can I get a status update on my part?
- Why was I charged for an uninstalled part?
Service was spot on for some, but others felt ignored.
The waiting area is clean but needs better amenities.
Staff can be very helpful if you find the right person.
- Category Automobile
- City Las Cruces
- State New Mexico
- Postcode 88005
- Country United States
