Vivint
5705 Dot Com Ct, Suite 1001, Oviedo, Florida, 32765
Vivint's reputation is a tale of two experiences. Many customers are thrilled with the high-quality equipment and the professionalism of specific sales reps and installers. However, a large number of reviewers express deep frustration with aggressive sales tactics, hidden contract fees, and poor customer service once the system is installed. While the technology itself is often praised, the long-term commitment and billing issues lead to significant dissatisfaction for many users.
We analyze 79 public reviews for Vivint using our data models and filter out spam to highlight only authentic feedback.
Get every detail of your contract in writing, especially regarding buy-out clauses and transfer fees.
✓ What Works Well
- High-quality camera and system tech
- Professional and knowledgeable sales reps
- Seamless integration
✗ Areas to Improve
- Aggressive door-to-door sales
- Hidden contract fees
- Difficult customer service/cancellation process
- How do I cancel my contract?
- Are there hidden fees?
- Is the equipment reliable?
The system works great when it works.
Sales reps are pushy and invasive.
Billing is a nightmare.
- Category Home Services
- Neighborhood Oviedo
- City Oviedo
- State Florida
- Postcode 32765
- Country United States
