Other · Consumer Electronics

VIZIO Inc.

39 Tesla, Irvine, California, 92618

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

Vizio customers are largely dissatisfied with the company's recent software updates and customer service. Many report that their TVs become buggy or unusable after updates, and support is often unhelpful or dismissive. While some users appreciate the initial price point, the long-term experience is frequently described as frustrating.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for VIZIO Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 30/100
Facilities 40/100
Pro Tip

If you buy a Vizio, consider using an external streaming device like a Roku to avoid the built-in software issues.

SmartCast software issues
Frequent firmware updates
Pros & Cons

✓ What Works Well

  • Affordable initial price
  • Good picture quality when working

✗ Areas to Improve

  • Buggy software updates
  • Poor customer service
  • Forced advertisements
Frequently Asked Questions
  • Why does my TV keep restarting?
  • How do I fix the software lag?
  • Is Vizio worth the money?
User Feedback

Great price, but the software is garbage.

Customer service is a nightmare.

Never buying Vizio again.