39 Tesla, Irvine, California, 92618
Vizio customers are largely dissatisfied with the company's recent software updates and customer service. Many report that their TVs become buggy or unusable after updates, and support is often unhelpful or dismissive. While some users appreciate the initial price point, the long-term experience is frequently described as frustrating.
We analyze 77 public reviews for VIZIO Inc. using our data models and filter out spam to highlight only authentic feedback.
If you buy a Vizio, consider using an external streaming device like a Roku to avoid the built-in software issues.
✓ What Works Well
✗ Areas to Improve
Great price, but the software is garbage.
Customer service is a nightmare.
Never buying Vizio again.