Voyage Healthcare - Plymouth
15655 37th Ave N, Suite 100, Plymouth, Minnesota, 55446
Voyage Healthcare in Plymouth is generally well-regarded for its clinical care, with many patients praising the expertise and bedside manner of doctors like Dr. Cohan and Dr. Nisius. However, the clinic has faced significant criticism regarding its administrative operations, including long wait times, poor phone responsiveness, and billing frustrations. While the medical care is often excellent, the administrative experience can be a major pain point.
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Use the online portal for all non-urgent communication to avoid the phone system.
✓ What Works Well
- Knowledgeable and caring doctors
- Thorough medical assessments
- Convenient location
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Billing and insurance confusion
- Why is it so hard to reach someone by phone?
- Are the billing charges accurate?
Great doctors, but the front desk is a nightmare.
I feel well-cared for, but the wait is long.
The phone system is impossible to navigate.
- Category Health & Medical
- City Plymouth
- State Minnesota
- Postcode 55446
- Country United States
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