1323 E Franklin St, #105, Hillsboro, Texas, 76645
Waco Family Medicine in Hillsboro has a polarized reputation. Many patients appreciate the doctors, describing them as caring and thorough. However, there are frequent, severe complaints regarding the administrative staff, including long wait times, difficulty scheduling appointments, and poor communication. While the medical care itself is often rated highly, the administrative hurdles make the overall experience challenging for many patients.
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✓ What Works Well
✗ Areas to Improve
The doctor is great, but the staff is a nightmare.
They never return phone calls.
Great medical care, but the office is unorganized.