3270 Waialae Ave, Honolulu, Hawaii, 96816
Wai‘alae Dental Care is a highly polarized practice. Many patients praise the friendly staff, the convenience of their 7-day-a-week schedule, and the quality of care provided by dentists like Dr. DeGuzman and Dr. Lewis. However, there are frequent and serious complaints regarding aggressive upselling, billing transparency, and poor communication. Some patients feel the practice is more focused on profit than patient care, leading to significant frustration. While some patients have had great experiences, others strongly advise against the practice due to these administrative and financial issues.
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Always verify your insurance coverage and treatment necessity independently before agreeing to expensive procedures.
✓ What Works Well
✗ Areas to Improve
Dr. DeGuzman is very patient and thorough.
Billing practices feel shady and aggressive.
Great for emergency dental needs.