86-260 Farrington Hwy, Waianae, Hawaii, 96792
Patients are deeply divided. Many appreciate the convenience of a one-stop shop for medical needs, but a significant number report poor administrative efficiency, long wait times, and rude front-desk staff. Medical expertise is inconsistent, with some patients feeling well-cared for while others report misdiagnoses and lack of urgency. The facility struggles with high staff turnover, leaving patients frustrated by the lack of continuity in care.
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Always double-check that your lab orders were actually sent to the lab before fasting and driving there.
✓ What Works Well
✗ Areas to Improve
Front desk needs a serious attitude adjustment.
The revolving door of doctors makes it hard to build trust.
Billing is a mess and often inaccurate.