Wake Foot and Ankle Center
833C Wake Forest Business Park, Wake Forest, North Carolina, 27587
While some patients have had life-changing experiences with the doctors, particularly Dr. Hodos, the practice is plagued by severe administrative and billing issues. Many patients report feeling like a number, citing poor communication, billing errors, and a lack of empathy from the front office staff.
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Keep meticulous records of all payments and insurance EOBs; you will likely need them to resolve billing disputes.
✓ What Works Well
- Highly skilled doctors
- Effective surgical outcomes
- Compassionate care from some providers
✗ Areas to Improve
- Billing department is a nightmare
- Poor communication and follow-up
- Inconsistent front desk professionalism
- Why am I receiving bills for services already paid?
- Is this office in-network with my insurance?
Dr. Hodos saved my life, but the billing office is a disaster.
Great medical care, but the admin side is completely broken.
Avoid if you value your sanity regarding billing.
- Category Health & Medical
- City Wake Forest
- State North Carolina
- Postcode 27587
- Country United States
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