3237 Blue Ridge Rd, Raleigh, North Carolina, 27612
Patients love the doctors and PAs here, often citing them as thorough and compassionate. However, the practice is struggling with its rapid growth. The phone system and front desk scheduling are major pain points, with many patients reporting long hold times and difficulty getting appointments.
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Use the patient portal for non-urgent requests, as phone lines are frequently overwhelmed.
✓ What Works Well
✗ Areas to Improve
Great doctors, bad admin
Hard to get an appointment
Very thorough care