Health & Medical · Primary & Urgent Care

WakeMed MyCare 365 Primary and Urgent Care - Zebulon

1260 N Arendell Ave, Zebulon, North Carolina, 27597

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

WakeMed MyCare 365 in Zebulon has a highly polarized reputation. Many patients praise the friendly, efficient, and compassionate care they receive, especially from specific providers. However, a significant number of patients report severe issues with administrative staff, billing errors, and rigid policies. The experience seems to depend heavily on the specific staff on duty, leading to inconsistent quality of care.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 35/100
Pro Tip

If you have questions about billing or insurance, clarify them before your procedure to avoid any surprises.

Highly inconsistent service
Administrative challenges
Pros & Cons

✓ What Works Well

  • Some highly compassionate and thorough providers
  • Quick and efficient for minor issues
  • Clean and modern facility

✗ Areas to Improve

  • Severe administrative and billing issues
  • Inconsistent and often rude front desk staff
  • Rigid policies regarding insurance and walk-ins
Frequently Asked Questions
  • Why is it so hard to get a human on the phone?
  • Are the doctors always this rushed?
User Feedback

Hit or miss; depends on who is working.

Great care, but the admin side is a nightmare.

I'll never go back because of the poor communication.

Location Details
Street: 1260 N Arendell Ave
City: Zebulon
Postcode: 27597
Country: United States
Location
1260 N Arendell Ave, Zebulon, NC 27597
Quick Info
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