8729 US-42, Suite A, Florence, Kentucky, 41042
Northern Kentucky Endodontics is highly praised for its efficient, pain-free root canal procedures. Patients appreciate Dr. Walden’s skill and the staff’s professionalism. However, there are recurring complaints about administrative issues, including last-minute appointment cancellations and unprofessional behavior from some front-desk staff, which can be a significant source of frustration.
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If you have anxiety, ask about nitrous oxide; it is available and highly recommended by patients.
✓ What Works Well
✗ Areas to Improve
Dr. Walden is a professional and very gentle.
The clinical care is top-notch, but the front office is a nightmare.
Great results, but the administrative experience is inconsistent.