Walden J Eric DMD, MS DBA: Northern Kentucky Endodontics
8729 US-42, Suite A, Florence, Kentucky, 41042
Northern Kentucky Endodontics is highly praised for its efficient, pain-free root canal procedures. Patients appreciate Dr. Walden’s skill and the staff’s professionalism. However, there are recurring complaints about administrative issues, including last-minute appointment cancellations and unprofessional behavior from some front-desk staff, which can be a significant source of frustration.
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If you have anxiety, ask about nitrous oxide; it is available and highly recommended by patients.
✓ What Works Well
- Pain-free and efficient procedures
- Highly skilled endodontist
- Friendly and professional clinical staff
✗ Areas to Improve
- Last-minute appointment cancellations
- Rude and unprofessional front-desk staff
- Billing and insurance communication issues
- Do you accept my insurance?
- Why was my appointment cancelled?
Dr. Walden is a professional and very gentle.
The clinical care is top-notch, but the front office is a nightmare.
Great results, but the administrative experience is inconsistent.
- Category Health & Medical
- City Florence
- State Kentucky
- Postcode 41042
- Country United States
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