Health & Medical · Pharmacy

Walgreens

2240 Northpark Dr, Houston, Texas, 77339

Google Maps Updated: 20 May 2026
Authenticity Score: 78/100
About

Customers are deeply divided regarding this pharmacy. While some praise specific staff members for being helpful and kind, many others report long wait times, unorganized service, and rude interactions. Several reviewers feel the pharmacy is chronically understaffed, leading to significant delays in prescription fulfillment. There are also serious allegations of unprofessional behavior and poor communication. Overall, the experience seems to be a hit-or-miss depending on who is working.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating

We analyze 76 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 45/100
Admin Efficiency 30/100
Pro Tip

Go in the afternoon or evening to avoid the morning rush and potentially encounter more helpful staff.

Understaffed
Inconsistent
Pros & Cons

✓ What Works Well

  • Some staff members are genuinely helpful and kind
  • Well-stocked store
  • Convenient location

✗ Areas to Improve

  • Extremely slow pharmacy service
  • Rude and unprofessional staff
  • Frequent prescription fulfillment errors
Frequently Asked Questions
  • Why is the pharmacy always so slow?
  • Can I get my prescription filled on time?
  • Why is the staff so rude?
User Feedback

Pharmacy staff needs better training

Wait times are unacceptable

Some employees are stellar and deserve recognition