Walgreens
101 S Washington Ave, Cleveland, Texas, 77327
This pharmacy faces significant criticism regarding customer service and wait times. Many customers report rude interactions with pharmacy staff and difficulty reaching them by phone. While some individual employees receive praise for being helpful, the overall consensus is one of frustration with prescription fulfillment and management. Frequent complaints about long lines and perceived incompetence suggest a need for better operational oversight.
We analyze 76 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Avoid the pharmacy during after-school hours to minimize wait times.
✓ What Works Well
- Some staff members are very helpful
- Convenient location
- Good for quick retail shopping
✗ Areas to Improve
- Extremely long wait times
- Rude and condescending pharmacy staff
- Poor communication regarding prescriptions
- Why is it so hard to reach the pharmacy by phone?
- Are they filling my prescription today?
- Why was my insurance not used?
The pharmacy staff needs a serious attitude adjustment.
I'm taking my business elsewhere after years of issues.
Patty in retail is a bright spot in an otherwise poor experience.
- Category Health & Medical
- City Cleveland
- State Texas
- Postcode 77327
- Country United States
