Health & Medical · Pharmacy

Walgreens

9610 FM 1097, Willis, Texas, 77318

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This Walgreens pharmacy is widely criticized for slow service, understaffing, and poor communication. Many customers report long wait times, difficulty reaching staff by phone, and issues with prescription fulfillment. While a few staff members are praised for their kindness, the overall experience is frequently described as frustrating and unprofessional.

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Highest rating
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We analyze 77 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 25/100
Pro Tip

If you have a chronic condition, consider transferring your prescriptions to a pharmacy with better staffing levels.

Drive-thru pharmacy
Photo services
Pros & Cons

✓ What Works Well

  • Some very helpful staff
  • Convenient location
  • Good for quick needs

✗ Areas to Improve

  • Extremely slow pharmacy service
  • Understaffed and disorganized
  • Poor phone communication
Frequently Asked Questions
  • Is my prescription ready?
  • Why can't I reach anyone?
  • Are you open?
User Feedback

Pharmacy is a nightmare

Staff is hit or miss

Avoid if you are in a rush