Health & Medical · Pharmacy

Walgreens

905 Crystal Falls Pkwy, Leander, Texas, 78641

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This pharmacy is frequently criticized for poor customer service, long wait times, and difficulty reaching staff by phone. Many customers report feeling ignored or treated with rudeness. While a few reviewers have had positive experiences with specific staff members, the overall sentiment is highly negative regarding efficiency and empathy.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 30/100
Pro Tip

Try to visit during off-peak hours, but be prepared for potential delays.

Wait Times
Staff Attitude
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some helpful staff members

✗ Areas to Improve

  • Long wait times
  • Rude and dismissive staff
  • Poor phone communication
Frequently Asked Questions
  • Why is the wait so long?
  • Can you answer the phone?
  • Is my prescription ready?
User Feedback

Worst pharmacy ever

Staff is hit or miss

Slow and inefficient