Walgreens
4521 Oleander Dr, Wilmington, North Carolina, 28403
This pharmacy is a total mixed bag. While some staff members are absolute gems who go the extra mile, the overall experience is marred by long wait times, phone lines that never get answered, and frequent errors with prescriptions. Customers are frustrated by the lack of communication regarding stock and hours. It feels like a place where the staff is stretched too thin, leading to a hit-or-miss experience for patients.
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If you need a prescription filled, try calling early in the morning or visiting in person, as the phone lines are notoriously unreliable.
✓ What Works Well
- Some staff members are incredibly kind and helpful
- Convenient location for quick photo services
- Occasional efficient service during off-peak hours
✗ Areas to Improve
- Extremely long wait times on the phone and in-store
- Frequent prescription errors and stock issues
- Poor communication regarding store hours and order status
- Why are the phone lines never answered?
- Are the pharmacy hours actually updated?
- Why is my prescription not ready when the app says it is?
Staff needs more support to handle the high volume
Better communication is needed for prescription delays
The phone system is essentially non-functional
- Category Health & Medical
- Neighborhood Wilmington
- City Wilmington
- State North Carolina
- Postcode 28403
- Country United States
