Walgreens
1630 Andrews Rd, Murphy, North Carolina, 28906
Customers are deeply frustrated with this pharmacy's chronic understaffing and poor communication. Many report long wait times, inaccurate prescription status updates, and rude interactions with staff. While a few patrons appreciate the convenience of the app and friendly individual employees, the consensus is that the pharmacy is unreliable. Several users have switched to local independent pharmacies for better care. The general sentiment is that corporate cost-cutting has severely impacted service quality.
We analyze 75 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Check your prescription contents before leaving the counter, as errors have been reported.
✓ What Works Well
- Convenient app for refills
- Some staff members are genuinely helpful
- Clean store environment
✗ Areas to Improve
- Chronic understaffing
- Long wait times for prescriptions
- Unreliable automated phone system
- Why is the pharmacy closed during posted hours?
- Why are my prescriptions never ready when promised?
- How can I speak to a human instead of the automated system?
Staff seems overworked and stressed
Communication regarding stock issues is poor
Pricing is higher compared to local competitors
- Category Health & Medical
- City Murphy
- State North Carolina
- Postcode 28906
- Country United States
