Health & Medical · Pharmacy
Walgreens
104 Sherron Rd, Durham, North Carolina, 27703
Google Maps
Updated: 20 May 2026
Authenticity Score: 91/100
About
This Walgreens is another pharmacy that receives heavy criticism for its service. Customers frequently complain about the phone system, long wait times, and rude staff. While some find individual employees helpful, the overall experience is consistently frustrating for most.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
25/100
Admin Efficiency
20/100
Pro Tip
If you need to reach them, try going in person, as the phone system is notoriously unreliable.
Service: Poor
Wait Times: Long
Pros & Cons
✓ What Works Well
- Clean store
- Some helpful staff
✗ Areas to Improve
- Poor phone service
- Long wait times
- Rude staff
Frequently Asked Questions
- Why don't they answer the phone?
- Is the pharmacy open?
- Why is the service so slow?
User Feedback
Avoid this pharmacy.
Worst experience ever.
Incompetent staff.
Quick Info
- Category Health & Medical
- City Durham
- State North Carolina
- Postcode 27703
- Country United States
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