Walgreens
82 Elmore Rd, Crossville, Tennessee, 38555
This Walgreens is another pharmacy that locals seem to have a love-hate relationship with. While some people have had great experiences, the majority of reviews are filled with complaints about long wait times, poor communication, and rude service. It's a convenient location, but the pharmacy side of things seems to be a major source of stress for many customers.
We analyze 75 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
If you're having trouble, try using the app for refills, but don't expect a quick turnaround.
✓ What Works Well
- Convenient location
- Some staff are very helpful
- Good sales and rewards
✗ Areas to Improve
- Long wait times
- Poor customer service
- Inconsistent stock and communication
- Why is the service so slow?
- Are my prescriptions ready?
- Why can't I reach anyone on the phone?
Improve pharmacy management
Train staff on customer service
Fix the phone system
- Category Health & Medical
- Neighborhood Crossville
- City Crossville
- State Tennessee
- Postcode 38555
- Country United States
