Other · Pharmacy & Convenience

Walgreens

5006 N Broadway St, Knoxville, Tennessee, 37918

Google Maps Updated: 20 May 2026
Authenticity Score: 82/100
About

This location is a mixed bag. While some customers rave about the helpful pharmacy staff and the unique Kroger section, many others are fed up with long wait times and rude service. The pharmacy seems to struggle with organization, leading to frequent errors and delays. Some folks feel like they are being profiled or ignored, which really sours the experience. It is a spot where you might get lucky with a great employee, or you might leave feeling frustrated.

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We analyze 74 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 65/100
Facilities 70/100
Pro Tip

The Kroger section is a hidden gem for quick grocery runs if you can avoid the pharmacy line.

24/7 Access
Pharmacy Drive-thru
Pros & Cons

✓ What Works Well

  • Helpful pharmacy staff
  • Unique Kroger section
  • Convenient 24-hour access

✗ Areas to Improve

  • Long wait times
  • Rude customer service
  • Pharmacy errors
Frequently Asked Questions
  • Why is my prescription never ready on time?
  • Can I get help with photo printing?
  • Why are the wait times so long?
User Feedback

Pharmacy needs better organization

Staff attitude varies wildly

Great for quick grocery needs