Health & Medical · Pharmacy

Walgreens

645 First Colonial Rd, Virginia Beach, Virginia, 23451

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This Walgreens location has a very mixed reputation. While some customers praise the friendly and helpful staff, many report significant issues with wait times, communication, and unprofessional behavior. The pharmacy is often described as understaffed, leading to frustration for both staff and patients. Some customers have even reported serious concerns about racial profiling.

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We analyze 72 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 35/100
Admin Efficiency 25/100
Pro Tip

Try to visit during mid-week mornings to avoid the longest lines.

High volume
Inconsistent service
Pros & Cons

✓ What Works Well

  • Some staff are very helpful
  • Convenient location
  • Good pharmacy services when they work

✗ Areas to Improve

  • Long wait times
  • Communication issues
  • Serious concerns about racial profiling
Frequently Asked Questions
  • Why is the wait so long?
  • Are they out of stock?
  • How do I get a human on the phone?
User Feedback

Worst pharmacy experience ever.

Staff is hit or miss.

Avoid if you need quick service.