Walgreens
423 N Santa Cruz Ave, Los Gatos, California, 95030
This pharmacy is frequently criticized for long wait times, understaffing, and poor customer service. Many customers report feeling frustrated by the lack of communication and the difficulty in getting prescriptions filled correctly. While some staff members are praised for their efforts, the overall experience is often described as stressful and inefficient.
We analyze 76 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Use the online appointment system for vaccines to save time, but be prepared for potential delays.
✓ What Works Well
- Convenient location
- Some staff are helpful
- Clean store
✗ Areas to Improve
- Extremely long wait times
- Rude and unprofessional staff
- Understaffed
- Why is the pharmacy so slow?
- Can I get passport photos here?
- Why is it so hard to reach someone?
Avoid the pharmacy if possible.
Staff needs better training.
Convenient store, but poor service.
- Category Health & Medical
- City Los Gatos
- State California
- Postcode 95030
- Country United States
