Health & Medical · Pharmacy

Walgreens

20321 Susan Leslie Dr, Ashburn, Virginia, 20147

Google Maps Updated: 20 May 2026
Authenticity Score: 68/100
About

This Walgreens pharmacy is a source of significant frustration for many customers. Reviews frequently mention rude staff, long wait times, and errors with prescriptions. While some employees are praised for their kindness and professionalism, the overall experience is often described as hostile and inefficient. Many customers have decided to take their business elsewhere.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 35/100
Pro Tip

If you have a complex prescription issue, try visiting during off-peak hours.

Labcorp
Vaccines
Pros & Cons

✓ What Works Well

  • Helpful individual staff
  • Convenient location
  • Labcorp services

✗ Areas to Improve

  • Rude customer service
  • Long wait times
  • Prescription errors
Frequently Asked Questions
  • Why is the pharmacy so slow?
  • Is my prescription ready?
  • Do you have vaccines?
User Feedback

Pharmacy is a nightmare.

Staff is hit or miss.

Switching to another pharmacy was the best decision.