Health & Medical · Pharmacy
Walgreens
5400 Independence Ave, Kansas City, Missouri, 64123
Google Maps
Updated: 20 May 2026
Authenticity Score: 76/100
About
This pharmacy is a major point of frustration for many customers, with frequent complaints about long wait times, rude staff, and medication errors. While some individuals have had positive experiences with specific employees, the overall consensus is that the pharmacy is understaffed and poorly managed. It is a location that many locals avoid if they have other options.
Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
20
Lowest rating
We analyze 69 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
50/100
Admin Efficiency
40/100
Pro Tip
Call ahead to confirm your prescription is ready before making the trip.
Pharmacy
Vaccinations
Pros & Cons
✓ What Works Well
- Some helpful staff
- Convenient location
- Good for OTC items
✗ Areas to Improve
- Long wait times
- Rude pharmacy staff
- Medication errors
Frequently Asked Questions
- Is the pharmacy open?
- Why is my prescription not ready?
- Can I get a vaccine here?
User Feedback
Pharmacy is a nightmare
Staff needs training
Avoid if possible
Quick Info
- Category Health & Medical
- Neighborhood Independence Plaza
- City Kansas City
- State Missouri
- Postcode 64123
- Country United States
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