Health & Medical · Pharmacy

Walgreens

1260 Liberty Rd, Eldersburg, Maryland, 21784

Google Maps Updated: 20 May 2026
Authenticity Score: 70/100
About

This Walgreens is struggling to keep its head above water. Customers are consistently frustrated by the pharmacy's lack of communication, long hold times, and rude staff. Many feel like they are being stonewalled when trying to get their medications. While the photo department gets some love, the pharmacy side is a major pain point for the community. It's a place where you might get lucky with a nice employee, but the overall vibe is one of stress and incompetence.

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We analyze 77 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 40/100
Admin Efficiency 20/100
Pro Tip

If you have a complex prescription, consider using a different pharmacy to avoid the stress.

Photo department
Drive-thru pharmacy
Pros & Cons

✓ What Works Well

  • Good photo printing services
  • Some very helpful individual staff
  • Convenient location

✗ Areas to Improve

  • Pharmacy is a 'black hole' of communication
  • Extremely long hold times
  • Rude and dismissive staff
Frequently Asked Questions
  • Why is the pharmacy so understaffed?
  • How do I get my prescription filled without a fight?
  • Why are the registers always empty?
User Feedback

The pharmacy needs a total overhaul.

Some staff are great, but the system is broken.

Avoid the pharmacy if you value your time.