Health & Medical · Pharmacy

Walgreens

5555 New Albany Rd E, New Albany, Ohio, 43054

Google Maps Updated: 20 May 2026
Authenticity Score: 68/100
About

This pharmacy is frequently criticized for long wait times, poor customer service, and inconsistent prescription availability. Many customers report feeling ignored or treated rudely by staff. While some appreciate the convenience and occasional helpful employee, the overall sentiment is one of frustration and dissatisfaction with the pharmacy's management and efficiency.

Our Review Process
20
Most Relevant
16
Newest
16
Highest rating
20
Lowest rating

We analyze 72 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 35/100
Admin Efficiency 15/100
Pro Tip

If you have urgent medication needs, consider calling ahead or using a different pharmacy.

Drive-thru pharmacy
Photo services
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some helpful staff
  • Clean store

✗ Areas to Improve

  • Long wait times
  • Rude customer service
  • Inconsistent prescription availability
Frequently Asked Questions
  • Why are my prescriptions never ready?
  • Why is the pharmacy so slow?
  • How can I speak to a manager?
User Feedback

Staff seems overwhelmed

Poor communication

Management is unresponsive