Walgreens
1200 E War Memorial Dr, Peoria, Illinois, 61616
Customers are deeply frustrated with the pharmacy's service. Long wait times on the phone and in-store are common complaints. Many report rude staff and significant delays in filling prescriptions. Some feel the store is chronically understaffed, leading to poor management of daily operations. Overall, the sentiment is overwhelmingly negative regarding reliability and communication.
We analyze 69 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Avoid calling during peak morning hours; try visiting in person early on a weekday.
✓ What Works Well
- Convenient location
- Some staff are helpful
- Clean store environment
✗ Areas to Improve
- Extremely long phone wait times
- Rude pharmacy staff
- Frequent prescription delays
- Why is my prescription still pending?
- Can I transfer my meds to another store?
- Why is the pharmacy closed during business hours?
Staff needs better training
Management is failing the team
Communication is non-existent
- Category Health & Medical
- Neighborhood Peoria Heights
- City Peoria
- State Illinois
- Postcode 61616
- Country United States
