Health & Medical · Pharmacy & Retail

Walgreens

2304 E Lincolnway, Cheyenne, Wyoming, 82001

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

Customer sentiment is deeply divided. Many praise specific staff members for their compassion and going the extra mile, especially in the pharmacy. However, a large number of reviews highlight severe issues with wait times, rude behavior, and perceived laziness. The pharmacy side, in particular, struggles with consistency and communication, leading many to switch providers.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 35/100
Pro Tip

Ask for specific staff members like Wilson or Kristina for a much better experience.

Pharmacy drive-thru
Photo kiosk available
Pros & Cons

✓ What Works Well

  • Compassionate individual staff
  • Clean store environment
  • Good loyalty rewards program

✗ Areas to Improve

  • Extremely long pharmacy wait times
  • Rude and dismissive service
  • Inconsistent prescription management
Frequently Asked Questions
  • Why is the pharmacy so slow?
  • Are they accepting new insurance?
  • Is the drive-thru open?
User Feedback

Some staff are absolute gems, others are unprofessional.

The pharmacy needs better staffing to handle the volume.

Great store, but the pharmacy is a headache.