Health & Medical · Pharmacy

Walgreens

2508 W Broadway, Council Bluffs, Iowa, 51501

Google Maps Updated: 20 May 2026
Authenticity Score: 74/100
About

This Walgreens location has a very polarized reputation. Some customers praise the staff for going above and beyond, especially in the pharmacy, while others report extremely negative experiences with rude service, long wait times, and poor communication. The 24-hour availability is a major plus, but the inconsistency in service quality remains a significant pain point for many.

Our Review Process
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Highest rating
20
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We analyze 72 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 50/100
Pro Tip

If you have a complex prescription, try to visit during the day when the pharmacy is fully staffed.

24/7 Pharmacy
Photo Services
Pros & Cons

✓ What Works Well

  • 24/7 availability
  • Helpful pharmacy staff (when available)
  • Clean store

✗ Areas to Improve

  • Rude and dismissive staff
  • Long wait times
  • Inconsistent service
Frequently Asked Questions
  • Is the pharmacy open 24/7?
  • Why is the drive-thru so slow?
  • Can I get my photos printed here?
User Feedback

Staff can be hit or miss.

Great for late-night needs.

Pharmacy is often understaffed.