Health & Medical · Pharmacy

Walgreens

3120 Chicago Rd, South Chicago Heights, Illinois, 60411

Google Maps Updated: 20 May 2026
Authenticity Score: 71/100
About

This Walgreens location is highly polarizing. While some customers have had excellent experiences with specific staff members, the majority of reviews are negative, citing long wait times, rude service, and frequent prescription errors. Many customers feel the pharmacy is poorly managed and are actively looking for alternatives. It seems to be a location where your experience depends heavily on which staff member you interact with.

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Highest rating
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We analyze 74 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 45/100
Admin Efficiency 35/100
Pro Tip

If you have a critical prescription, consider using a different pharmacy to avoid potential delays.

24-hour store
Drive-thru pharmacy
Pros & Cons

✓ What Works Well

  • Some helpful and kind staff
  • Convenient location
  • Good rewards program

✗ Areas to Improve

  • Extremely long wait times
  • Rude and unprofessional staff
  • Frequent prescription errors
Frequently Asked Questions
  • Why is my prescription delayed?
  • Can I speak to the pharmacist?
  • Do you have this in stock?
User Feedback

Pharmacy is a nightmare

Staff needs better training

Front store is generally better