Health & Medical · Pharmacy

Walgreens

15575 E 127th St, Lemont, Illinois, 60439

Google Maps Updated: 20 May 2026
Authenticity Score: 82/100
About

The pharmacy at this location is a major source of frustration for customers, with frequent complaints about long wait times, poor communication, and medication availability. While the retail store staff is often praised for being kind and helpful, the pharmacy department is consistently described as slow and disorganized. Many customers have switched to other pharmacies due to these ongoing issues.

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We analyze 73 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 40/100
Admin Efficiency 30/100
Pro Tip

If you need a prescription filled quickly, consider transferring to a different pharmacy location.

Pharmacy Wait Times: Very Long
Retail Service: Generally Good
Pros & Cons

✓ What Works Well

  • Friendly retail staff
  • Clean store environment
  • Helpful photo department

✗ Areas to Improve

  • Extremely slow pharmacy service
  • Frequent medication stock issues
  • Poor phone communication
Frequently Asked Questions
  • Why is the pharmacy so slow?
  • Are my prescriptions ready?
  • Can I transfer my meds elsewhere?
User Feedback

Retail is great, but avoid the pharmacy at all costs.

The pharmacy wait times are unacceptable.

Staff are nice, but the system is broken.