Walgreens
1010 Maple Ave, Lisle, Illinois, 60532
Customers are deeply frustrated with the pharmacy's inconsistent hours, long wait times, and perceived lack of empathy from staff. While some individual employees receive praise for being helpful, the overall consensus points to poor management and communication. Many locals feel the pharmacy is unreliable for essential medications. The retail store side generally fares better, but the pharmacy issues drive many to switch providers.
We analyze 75 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Avoid the pharmacy during lunch hours as they often close without notice.
✓ What Works Well
- Helpful individual staff members
- Clean retail environment
- Convenient location
✗ Areas to Improve
- Inconsistent pharmacy hours
- Long wait times
- Rude or dismissive staff
- Why is the pharmacy closed during posted hours?
- Can I get my prescription transferred?
- Why is the phone never answered?
Pharmacy staff needs better training
Management should address staffing shortages
Communication regarding prescription status is poor
- Category Health & Medical
- City Lisle
- State Illinois
- Postcode 60532
- Country United States
