Walgreens
32732 Michigan Ave, Wayne, Michigan, 48184
Customers are deeply frustrated with this pharmacy, citing long wait times, frequent stock shortages, and unprofessional staff behavior. Many report feeling ignored or treated with disrespect, with some even alleging racial profiling. While a few employees receive praise for being helpful, the overall consensus is that the service is unreliable and poorly managed. The pharmacy's inability to handle prescription volume effectively is a major pain point for locals. Most reviewers suggest avoiding this location entirely.
We analyze 74 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Call 20 minutes before their lunch break if you actually want to get through to a human.
✓ What Works Well
- Helpful individual staff members
- Convenient location for some
- Clean store environment
✗ Areas to Improve
- Extremely long wait times
- Frequent medication stockouts
- Unprofessional and rude staff
- Why is the pharmacy always out of stock?
- How long is the wait for a prescription?
- Why is it so hard to reach someone by phone?
Staff needs better training on customer service
Pharmacy management is failing to handle workload
Stock management is consistently poor
- Category Health & Medical
- Neighborhood Wayne
- City Wayne
- State Michigan
- Postcode 48184
- Country United States
