Walgreens
31100 Groesbeck Hwy, Fraser, Michigan, 48026
This pharmacy is a major source of frustration for many locals, with recurring complaints about long wait times, unorganized staff, and difficulty reaching anyone by phone. While a few employees like Kyle receive high praise for their individual efforts, the collective voice points to a breakdown in operational efficiency. Customers feel ignored and inconvenienced, leading many to switch to competitors. It is a classic case of a location struggling to handle its workload.
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If you have a critical prescription, call ahead or use a different location, as this branch struggles with consistent stock and communication.
✓ What Works Well
- Some individual staff members are excellent
- Convenient location
- Drive-thru service
✗ Areas to Improve
- Extremely long wait times
- Poor phone communication
- Frequent stock issues
- Why is it so hard to reach the pharmacy by phone?
- Are prescriptions actually ready when the app says so?
- Why are they always out of stock?
The pharmacy is a hot mess.
Kyle is the only reason I still come here.
Switching to another pharmacy was the best decision.
- Category Health & Medical
- City Fraser
- State Michigan
- Postcode 48026
- Country United States
