Walgreens
12 W 66th St, Richfield, Minnesota, 55423
This location is a tale of two stores. The retail side is often praised for being clean and having friendly staff like Irene, who is a local favorite. However, the pharmacy is a major source of frustration, with many reports of rude staff, long lines, and frequent unannounced closures. Patients feel the pharmacy service has declined sharply, leading many to seek alternatives.
We analyze 70 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Check the pharmacy hours before heading out, as they are prone to unannounced closures.
✓ What Works Well
- Clean and well-stocked retail area
- Friendly retail staff
- Convenient location
✗ Areas to Improve
- Pharmacy staff often perceived as rude
- Frequent unannounced pharmacy closures
- Long wait times
- Is the pharmacy open today?
- Why is the pharmacy closed so often?
- Can I get help with my insurance issues?
Irene is the only reason I still shop here.
The pharmacy is a total headache.
Avoid the pharmacy if you can.
- Category Health & Medical
- Neighborhood The Hub
- City Richfield
- State Minnesota
- Postcode 55423
- Country United States
