Walk In Urgent Care
13916 Cedar Rd, University Heights, Ohio, 44118
This urgent care is highly polarized. While some patients appreciate the quick and efficient medical care, many are frustrated by the virtual check-in system, which is often described as impersonal and difficult to use. There are also significant concerns about privacy and the quality of customer service from the virtual staff.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for a virtual check-in process; if you have trouble, ask for in-person assistance.
✓ What Works Well
- Quick and efficient medical care
- Clean facility
- Some staff are very kind
✗ Areas to Improve
- Impersonal virtual check-in system
- Privacy concerns
- Inconsistent customer service
- Why is there no real receptionist?
- Is this a HIPAA violation?
Great medical care, terrible check-in.
Karen is the best.
Virtual check-in is a disaster.
- Category Health & Medical
- City University Heights
- State Ohio
- Postcode 44118
- Country United States
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