Walmart Auto Care Centers
Automobile · Tire & Lube Center

Walmart Auto Care Centers

590 E Jackson Blvd, Erwin, North Carolina, 28339

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Walmart Auto Care in Erwin is frequently criticized for poor customer service, long wait times, and inconsistent repair quality. While some customers have had positive experiences with specific staff members during emergencies, the overall consensus is that the center is understaffed and disorganized, leading to frustration for many.

Our Review Process
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Most Relevant
15
Newest
18
Highest rating
20
Lowest rating

We analyze 73 public reviews for Walmart Auto Care Centers using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 40/100
Transparency 35/100
Pro Tip

If you choose to use this location, try to arrive as early as possible and be prepared for potential delays.

Tire services
Oil changes
Pros & Cons

✓ What Works Well

  • Convenient location
  • Good for simple tire changes
  • Some helpful individual staff

✗ Areas to Improve

  • Poor customer service
  • Long wait times
  • Inconsistent communication
Frequently Asked Questions
  • Do I need an appointment for an oil change?
  • Why is the phone never answered?
  • Are you open on Sundays?
User Feedback

They never answer the phone.

The wait was two hours for a simple tire change.

Some staff are very helpful, others are rude.