4550 Kester Mill Rd, Winston-Salem, North Carolina, 27103
This shop has a very polarized reputation. While some customers praise the convenience and pricing, there are significant complaints about poor communication, long wait times, and inconsistent repair quality. It seems to be a place that can do basic work, but the process can be frustrating and the quality is not always reliable.
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Always get a written estimate and timeline before authorizing any work, and follow up regularly.
✓ What Works Well
✗ Areas to Improve
Trustworthy and reliable
Great customer service
My go-to mechanic