250 W Richmond Way, New Richmond, Wisconsin, 54017
Customers are deeply frustrated with long wait times, poor communication, and perceived incompetence. While some find value in tire deals, many report damaged vehicles and rude staff. Accountability is a major pain point, with many feeling like a number rather than a valued customer. The service center struggles with basic scheduling and parts availability. It is a hit-or-miss spot that often leaves people feeling like they wasted their time.
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Check your vehicle for new scratches before and after service, as accountability is a major issue.
✓ What Works Well
✗ Areas to Improve
Appointments feel meaningless here.
Staff often act like customers are a bother.
Quality of work is inconsistent at best.