124 W Chestnut St, Washington, Pennsylvania, 15301
Washington Dental has a mixed reputation. Many patients praise Dr. Kail for his empathy, skill, and ability to make them feel comfortable, especially those with dental anxiety. However, there are significant complaints regarding office management, including long wait times, rude front-desk staff, and billing issues. It is a practice where the clinical care is often excellent, but the administrative side can be frustrating.
Be prepared for potential wait times and clarify all billing questions before your procedure.
✓ What Works Well
✗ Areas to Improve
Dr. Kail is amazing
Staff needs better training
Great care, poor management