Washington Jaw & Facial Surgery
Health & Medical · Oral Surgery

Washington Jaw & Facial Surgery

33801 1st Way S, #311, Federal Way, Washington, 98003

Google Maps Updated: 13 May 2026
Authenticity Score: 74/100
About

Washington Jaw & Facial Surgery receives mixed reviews. While many patients are satisfied with the surgical outcomes and the skill of the surgeons, there are frequent complaints about the unprofessionalism of the front-desk staff, long wait times, and poor communication regarding billing and post-operative care. The practice is often described as feeling impersonal.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 30/100
Pro Tip

Confirm all billing and insurance details in writing before your surgery to avoid unexpected costs.

High clinical quality
Low administrative satisfaction
Pros & Cons

✓ What Works Well

  • Highly skilled surgeons
  • Successful surgical outcomes
  • Clean and modern facility

✗ Areas to Improve

  • Unprofessional front desk staff
  • Long wait times
  • Poor communication
Frequently Asked Questions
  • Why is the billing so confusing?
  • Can I speak to the surgeon after the procedure?
User Feedback

The surgeon was great, but the staff is rude.

I waited over an hour for my appointment.

They are very professional.

Location Details
Street: 33801 1st Way S, #311
City: Federal Way
State: Washington
Postcode: 98003
Country: United States
Location
33801 1st Way S #311, Federal Way, WA 98003
Quick Info
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