Washington Plaza Dentistry
9774 Washington St, Thornton, Colorado, 80229
Patients generally praise the clinical skill and modern technology at this office, often highlighting the gentle approach of the dentists. While many find the staff welcoming and the environment calming, there is a recurring frustration regarding billing transparency and occasional surprise charges. Some users feel the practice is pricier than others, though many believe the comfort provided justifies the cost. Overall, it is a popular spot for those with dental anxiety, despite some friction with insurance processing.
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Always request a written treatment plan with estimated insurance coverage before starting major procedures to avoid surprise bills.
✓ What Works Well
- High-tech equipment and same-day crowns
- Very gentle and patient with anxious patients
- Friendly and welcoming front desk staff
✗ Areas to Improve
- Billing transparency issues and surprise charges
- Higher out-of-pocket costs compared to competitors
- Occasional difficulty with insurance claim processing
- Do you accept my specific insurance plan?
- Why was I billed more than the initial quote?
- Can you handle patients with severe dental anxiety?
The clinical work is top-notch and painless.
Billing needs to be more upfront to avoid surprises.
The staff goes above and beyond to make you feel at ease.
- Category Health & Medical
- City Thornton
- State Colorado
- Postcode 80229
- Country United States
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