Water's Edge Dermatology - Port St Lucie Tradition
9401 SW Discovery Wy, Suite 104, Port St. Lucie, Florida, 34987
Water's Edge Dermatology in Tradition has a very mixed reputation. While some patients praise the thoroughness of providers like Dr. Tiegen and Dr. Johnson, there are frequent, serious complaints about administrative failures, including unreturned calls, billing errors, and rude front-desk staff. Many patients feel the practice is more focused on cosmetic upselling than patient care.
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Always ask for a written estimate of all procedures and confirm insurance coverage before your visit to avoid billing disputes.
✓ What Works Well
- Thorough skin exams
- Friendly clinical staff
- Clean and modern office
✗ Areas to Improve
- Poor administrative communication
- Billing errors and surprise charges
- Rude front-desk staff
- Why am I being billed for a third procedure I didn't receive?
- Why is it so hard to reach someone by phone?
The doctors are great, but the office staff is a nightmare.
I felt like they were just trying to upsell me on Botox.
The billing department is a disaster.
- Category Health & Medical
- City Port St. Lucie
- State Florida
- Postcode 34987
- Country United States
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