Waterville Family Dentistry
151 Silver St, Waterville, Maine, 04901
Waterville Family Dentistry is generally well-regarded for its friendly staff and efficient emergency care. Many patients appreciate the gentle approach and the clear communication from the dentists. However, there are recurring complaints about scheduling errors, long wait times, and occasional unprofessionalism from the front desk, which can detract from the overall experience.
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Confirm your appointment details a few days in advance to avoid scheduling mix-ups.
✓ What Works Well
- Friendly and knowledgeable staff
- Efficient emergency care
- Clean and welcoming environment
✗ Areas to Improve
- Scheduling errors and long wait times
- Occasional front-desk unprofessionalism
- Inconsistent communication
- Why was my appointment canceled?
- Are you accepting new patients?
Great staff, but the scheduling is a bit of a mess.
They were so kind during my dental emergency.
The dentists are great, but the front office needs training.
- Category Health & Medical
- City Waterville
- State Maine
- Postcode 04901
- Country United States
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