Waterway Passage Dental Care
10658 Avalon Rd, Suite 100, Winter Garden, Florida, 34787
Waterway Passage Dental Care is generally well-liked for its friendly staff and Dr. Hunter's professional, gentle approach. Many patients feel well-cared for and appreciate the clear explanations of treatment plans. However, there are some consistent complaints about aggressive upselling, billing issues, and poor communication from the administrative staff, which can overshadow the good clinical work.
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✓ What Works Well
- Dr. Hunter is gentle and professional
- Friendly and welcoming staff
- Good for anxious patients
✗ Areas to Improve
- Aggressive upselling
- Billing and insurance issues
- Poor administrative communication
- Why is the billing so confusing?
- Do they push unnecessary work?
Dr. Hunter is great, but the front office is a headache.
They tried to upsell me on everything.
I felt like family, but the billing was a nightmare.
- Category Health & Medical
- City Winter Garden
- State Florida
- Postcode 34787
- Country United States
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