402 E Hickman Rd, Waukee, Iowa, 50263
Waukee Dental is generally praised for its modern facility, friendly staff, and high-quality care. Many patients highlight the comfort and professionalism of the team. However, there are significant complaints regarding billing transparency, front-office communication, and occasional long wait times. While the clinical care is often excellent, the administrative side can be a source of frustration.
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Always request a pre-estimate from your insurance before proceeding with major dental work.
✓ What Works Well
✗ Areas to Improve
Dr. Kellen is great and very precise.
The office is beautiful and inviting.
Billing needs to be more honest.