Waukegan Family Dental
338 S Green Bay Rd, Waukegan, Illinois, 60085
Patients appreciate the quick relief provided for emergencies, often citing the staff's willingness to accommodate urgent needs. While many find the doctors knowledgeable and kind, there is a recurring sentiment regarding inconsistent customer service and billing transparency. It is a mixed bag where clinical results are often praised, but administrative processes can be a headache.
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Always clarify billing and insurance coverage in writing before starting any major procedure.
✓ What Works Well
- Fast emergency appointments
- Knowledgeable dentists
- Flexible payment plans
✗ Areas to Improve
- Inconsistent billing practices
- Rudeness from some support staff
- Communication gaps
- Do they accept Medicaid?
- Are they open on weekends?
Great for emergency root canals.
Billing can be a bit of a mystery.
Staff needs more customer service training.
- Category Health & Medical
- City Waukegan
- State Illinois
- Postcode 60085
- Country United States
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