Waukegan & Gurnee Auto Body
Automobile · Auto Body Shop

Waukegan & Gurnee Auto Body

3923 Grove Ave, Gurnee, Illinois, 60031

Google Maps Updated: 19 May 2026
Authenticity Score: 93/100
About

Waukegan & Gurnee Auto Body is widely celebrated for Tom's integrity, fair pricing, and high-quality body work. Customers frequently mention that he goes above and beyond, often fixing minor issues for free. While there are a few negative reviews regarding specific paint or communication issues, the overwhelming consensus is that this is a highly professional and trustworthy shop.

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We analyze 79 public reviews for Waukegan & Gurnee Auto Body using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 95/100
Transparency 92/100
Pro Tip

Ask Tom about used parts options if you are looking to save money on your repair.

Lifetime guarantee on work
Insurance-friendly
Pros & Cons

✓ What Works Well

  • Honest and transparent pricing
  • High-quality body and paint work
  • Tom is very personable and helpful

✗ Areas to Improve

  • Occasional communication issues
  • Some reports of paint matching problems
  • Can be busy
Frequently Asked Questions
  • Do they work with insurance companies?
  • Are they good with paint matching?
  • Do they offer free estimates?
User Feedback

Tom is the most honest guy in the business.

They made my car look brand new for a great price.

Great service, but make sure to check the paint match.